On March 18, Hearts2Hearts departed from Incheon International Airport to attend a scheduled event in New York. However, it wasn’t their appearance that caught attention, but rather the actions of their security guards. In the viral clip, multiple guards were seen holding hands and forming a tight human circle around the members while moving through the airport.
While such measures are typically meant to ensure safety, many online users felt the approach was unnecessary and disruptive. Critics argued that the formation blocked pathways for other travelers and created unnecessary congestion. They also felt disproportionate given the group’s current popularity level. Comments from online communities included:


- “Was SM always a company that made things into such a big fuss?”
- “What’s the reason behind this over-protection?”
- “They aren’t even BTS or BLACKPINK? I heard this is their second time causing trouble at the airport.”
- “Even if it were BTS or BLACKPINK, they wouldn’t have done that.”
- “So ridiculous.”
- “Are these girls world-class?”
This isn’t the first time Hearts2Hearts has drawn attention for airport-related issues. Previously, the group was involved in a situation where a passerby reportedly shouted at them for blocking the way, further fueling criticism about crowd management.

The incident has reignited discussions about appropriate security measures for idols, especially rookie groups. While safety remains a priority, particularly amid increasing fan crowds, many believe that excessive control can inconvenience the public and negatively impact the group’s image.
Sources: Koreaboo
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